Real work.Real stakes.

AI-generated illustrative scene of a surgical team performing robot-assisted surgery
MedTech · Robotic Surgery

Mock-OR validation for a next-generation surgical robot

Leading medical device manufacturer developing a next-generation surgical robot for minimally invasive procedures.

Clinicians reviewing a patient record on a tablet
Healthcare · Medicaid / LTSS

Statewide Medicaid EHR rollout for IDD care coordination

State Medicaid agency implementing a new electronic health record system for intellectual/developmental disabilities (IDD) care coordination, including an embedded Level of Care Tool for clinical decision support.

Illustrative unbranded ablation console in an interventional radiology suite
MedTech · Ablation Console

Console UI modernization for microwave ablation

A medical device company's microwave ablation system for interventional radiology and oncology, undergoing a console UI modernization, consolidating a legacy two-screen, dual-arm configuration into a single consolidated display for use in the IR suite. Confidential client (NDA).

AI-generated illustrative scene of biotech sales professionals reviewing call feedback together
Healthcare · AI-Native Biotech

AI sales intelligence for biotech

Competitive research, interactive prototyping, and human factors evaluation for in-call AI sales coaching.

Commercial airline pilot reviewing an Electronic Flight Bag in the cockpit
Aviation · Commercial Flight Deck

Scaling EFB research across 200+ airlines

ForeFlight, a Boeing company at the time of the engagement, developing Jeppesen's FliteDeck ProX Electronic Flight Bag for commercial airlines. The integrated platform consolidated flight planning, charts, weather, and hazard awareness into a single safety-critical tool. ForeFlight now operates as Jeppesen ForeFlight.

Illustrative commercial airline pilot reviewing a tablet in an airport terminal
Aviation · Major US Airline

Reducing cognitive load and flight delays

Investigated how cognitive overload in flight crews contributes to operational delays, translating findings into actionable design and workflow recommendations.

From the research.

MedTech

Finding use errors before design freeze

What formative research can reveal while a device design can still change.

Healthcare

Designing a healthcare rollout around cognitive load

Why workflow and implementation decisions belong in healthcare UX research.

Aviation

Reducing pilot workload starts with the task

What realistic operational evaluation adds to flight-deck UX research.