Aviation

Human factors and UX research for flight-deck tools, electronic flight bags, and airline operational workflows.

Research shaped by the work.

Evaluate how pilots and operators find information, manage workload, and coordinate under realistic operational demands. Research combines task analysis, usability testing, and simulation where the question calls for it.

FAA/EASA usability guidance
Cognitive Task Analysis
Simulation & Workload Evaluation

Evidence informs operational readiness and design decisions. UX evaluation is not aviation certification or a replacement for required system qualification.

Focused packages.

Discovery Sprint

Scope: A bounded workflow or product question, with users and research activities agreed before kickoff.
Timeline: Two weeks

Included services

User Interviews
Contextual Inquiry
Workflow & Journey Mapping
Task & Cognitive Task Analysis

Deliverables

User needs and workflow map
Critical decisions and research gaps
Prioritized next steps

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UI Safety Review

Scope: An agreed interface, its critical tasks, and available design and risk documentation.
Timeline: Agreed after interface and risk review

Included services

Heuristic Evaluation
Cognitive Walkthroughs
Use-Related Risk Assessment

Deliverables

Prioritized usability and use-risk observations
Critical-task and interface recommendations
Review findings and design priorities

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Formative Evaluation

Scope: A defined prototype or device, representative user groups, and agreed tasks and study conditions.
Timeline: Agreed around recruitment and prototype readiness