Electronic Flight Bag (EFB) for commercial aviation

Leading aerospace company developing an integrated Electronic Flight Bag (EFB) application for commercial airlines, consolidating flight planning, weather, NOTAMs, charts, and crew coordination into a single platform.

Validate that line pilots could safely and efficiently use the EFB in high-workload operational contexts while maintaining situational awareness and reducing heads-down time on the device.

Led full-cycle formative and summative usability research across multiple operational contexts. Conducted cognitive task analysis on critical flight workflows. Executed high-fidelity flight simulation testing with line pilots. Performed gap analysis across 200+ airlines globally.

• •Identified 25+ critical use errors in flight planning and navigation workflows
• •Validated feature adoption across 200+ airlines globally
• •Reduced pilot heads-down time by 30% compared to legacy multi-app workflows
• •Supported successful deployment to commercial airline fleet